Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, protect, and handle your Personally Identifiable Information (PII) in accordance with our website.

1. What Personal Information Do We Collect?
When visiting our website, blog, or app, you may be asked to provide personal details, such as your name, email address, phone number, or credit card information, to improve your experience.

2. When Do We Collect Information?
We collect information when you:

  • Register on our site
  • Place an order
  • Subscribe to our newsletter
  • Respond to surveys
  • Fill out forms
  • Open a support ticket or enter information on our site
  • Provide feedback on our products or services

3. How Do We Use Your Information?
We may use the information we collect from you for the following purposes:

  • To personalize your experience and present relevant content
  • To improve our website
  • To respond effectively to customer service requests
  • To manage contests, promotions, surveys, or other site features
  • To process transactions swiftly
  • To request ratings and reviews of our services or products
  • To follow up on inquiries (live chat, email, or phone)

4. How Do We Protect Your Information?
We store your personal information behind secure networks, accessible only by those with special access rights, who are required to keep this information confidential. Sensitive information is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.

5. Do We Use Cookies?
We do not use cookies for tracking purposes. You can set your browser to warn you each time a cookie is sent or to disable cookies altogether. Note that disabling cookies may impact the efficiency of some site features.

6. Third-Party Disclosure
We do not sell, trade, or otherwise transfer your PII to outside parties without advance notice. This does not include hosting partners and other parties who assist us in website operations, as long as they agree to keep this information confidential. Non-personally identifiable visitor information may be shared for marketing or other uses.

7. Third-Party Links
We may offer third-party products or services on our website. These external sites have separate and independent privacy policies, and we are not responsible for their content. We welcome feedback on these sites.

8. Google Advertising
We use Google AdSense Advertising. Google, as a third-party vendor, uses cookies to serve ads based on previous visits to our site and others. You may opt-out of the DART cookie by visiting the Google Ad and Content Network Privacy Policy. We also use:

  • Demographics and Interests Reporting
    You can set Google ad preferences or opt out via the Network Advertising Initiative or Google Analytics Opt-Out Browser Add-On.

9. California Online Privacy Protection Act (CalOPPA)
We comply with CalOPPA and agree to:

  • Allow users to visit our site anonymously
  • Display a Privacy Policy link on our homepage or significant entry page
  • Notify users of privacy policy changes on our Privacy Policy page
  • Allow users to change their personal information by email or account login

10. Do Not Track (DNT) Signals
We honor DNT signals and do not use cookies or advertising if a DNT browser mechanism is active.

11. Children’s Online Privacy Protection Act (COPPA)
We do not market to children under 13 or let third parties collect PII from children under 13.

12. Fair Information Practices
In line with Fair Information Practices, we will notify users via email within 7 business days in the event of a data breach. We also uphold the Individual Redress Principle, providing users with enforceable rights.

13. CAN-SPAM Act
To comply with the CAN-SPAM Act, we:

  • Do not use false or misleading subjects or email addresses
  • Identify messages as advertisements
  • Include our physical address
  • Monitor third-party email services for compliance
  • Honor unsubscribe requests promptly
    If you wish to unsubscribe, follow the instructions at the bottom of each email or contact us at shivad@prestoacademy.co.za.

Amazon Affiliates
Head Start participates in the Amazon Services LLC Associates Program, an affiliate advertising program designed to earn advertising fees by linking to Amazon.com and affiliated sites.